While most of us have heard of O2, not everyone is familiar with what is included in the company’s broadband packages. In fact there are several factors that make O2 worth your consideration.
One important factor is the range of coverage. It may surprise some people to learn that O2 now offers coverage anywhere in the United Kingdom. This is due to an agreement with BT to make use of their AFSL network in areas where O2 previously did not have a presence. The end result is that it doesn’t matter where you are, your home and mobile broadband will work.
As with many providers, O2 Home broadband include a fair use policy in their contracts. However, the terms of the contract are among the most liberal you will find with any broadband UK provider. Even if you are a relatively heavy broadband user, the chance of incurring additional charges is highly unlikely.
There is another factor that many users will find comforting. Customer support with O2 is not outsourced to some call-centre outside the United Kingdom. This means you will speak with a representative that is located within the UK. In an age when one never knows whether they are speaking with someone in Malaysia or some other exotic location, not having to deal with language issues can make the process much easier.
Of course, there are also such important factors as the up to 8Mbps that you can expect around the clock, the wireless router that comes with your service and the superior mail and messaging services offered by O2 Broadband. If you happen to live squarely in O2 territory, you can even upgrade to a platinum programme and receive up to 20Mbps. If you are shopping for a broadband provider, take the time to look into O2; you may find the company offers exactly what you are looking for.