There are many advantages to having a broadband internet connection; but there’s a downside, too. Here are a few common broadband bellyaches and some straightforward remedies.
Let’s start with those fair usage policies on ‘unlimited’ download contracts, which end up restricting your usage if you download particularly heavily in a month. Here, a broadband download monitor (available free from a wide number of broadband consumer websites) can help, or you could opt for companies that have ditched fair usage policies altogether, such as Sky Broadband, BE Broadband or O2 Broadband.
If you do decide to switch, you may come across a delay, your previous provider may fail to send you your Migration Authorization Code (MAC) promptly. Should this happen, get in touch with OFCOM, which has made it compulsory for ISPs to pass on this code within 5 working days.
With the rise of mobile phones, increasing numbers of people no longer wish to have a telephone landline. But for many service providers, a landline is a pre-requisite, and it costs. You’ll have to part with £130 for installation and around ten pounds per month for line rental. If you object to this, check if you can get a cable connection from Virgin Media in your area (cable installation only costs £30) or consider a mobile broadband package.
Finally, if you don’t want to be locked in to an 18 or 24-month contract, look for ISPs offering 12-month contracts, or consider PlusNet Broadband’s one-month contract. The Wireless Flexi deal from AOL is also worth a look.