If you’re looking for a company with a solid reputation in the areas of technical support and customer service, O2 may be just what you have in mind. The company is making major inroads in the fixed-line broadband market, offering competitive pricing within the framework of attractive package deals. And if it’s speed you’re interested in, O2 will test your speed after installation to make sure you’re getting what you’re paying for.
The company’s reputation was built on its impressive mobile phone network, but it quickly shot to the top of the ADSL/fixed-line broadband market when it entered the fray two years ago. O2 offers mobile broadband, as well, and it has built up a user base of close to a half a million satisfied customers in the short time that it has been in the broadband business. More and more customers are choosing to use O2’s wireless router in their homes for convenience and ease. The company’s free and professional customer support is available 24 hours a day, seven days a week.
Although O2’s product list is still on the small side – compared to some of the other giants who have been in the ADSL/broadband market longer – it is growing every day in its attempt to play catch-up and reach the one-million-customer mark by next year. Many of the company’s customers register for an O2 package that includes a mobile phone, mobile broadband and fixed-line broadband, with deals that are hard to resist. For instance, if you sign up for O2’s Premium or Pro packages, you can get the first three months of service for free.